Hospitality + Retail Technology Solutions
We understand the demanding needs of restaurants, hotels, and retailers.
Restaurant and retail technology requires constant up-time and reliable support. Over the years, our teams have designed and installed technology and infrastructure for some of the fastest-growing restaurant and retail brands.
We partner with fast-growing brands to support their expansion. We can design a repeatable strategy that reduces costs, keeps your internal headcount low, consolidates vendors, and ensures a consistent, repeatable outcome.
Some of the ways Newgentek has helped our restaurant, retail, and hotel customers:
Helped one of the fastest-growing restaurant brands in the country with an infrastructure refresh project across hundreds of locations.
Helped a national medspa company streamline their new spa opening process, including low voltage cabling, installing equipment, and opening support
Helped a 12-unit restaurant group outsource their restaurant support to our 24x7 helpdesk
Performed a telecom audit for a multi-unit restaurant group, providing recommendations that yielded savings of over 30k annually while improving reliability and reducing downtime.
Design, engineered, and installed an audio video system for a boutique hotel
Installed a video wall in a conference center at a large hotel
Photo Credit: @bkncreative @servediophoto
Have you considered:
Standardization of hardware and infrastructure across your brand.
Supportability and maintenance of IT and AV infrastructure.
Tracking issues and problems across locations using a ticketing system that allows for easy reporting.
Building a strategy that scales with your brand.
Partnering with a vendor that can handle your growth across the country.
Consolidating IT and AV vendors to improve accountability, reduce costs, including trip charges and travel.
A technology partner that truly understands the hospitality industry, digital strategy, and is agile.
Our hotel clients include:
Our restaurant clients include:
Our retail & other clients include:
Our services include:
Low voltage infrastructure design and installation
Point of Sale installation and support
Audio Video design, installation, and support
Digital Signage & Content Management
Network management
Vendor Consolidation & Management
Help Desk Services
Augmented Support Services
New Unit Opening Support
Technology deployment and rollout
National Field Service
Hospitality & Retail Services
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Low Voltage Infrastructure
When building out a new space, solid infrastructure for your restaurant, hotel, or retail space is essential to support the technology within your four walls. Our team can design, install, and support your low voltage infrastructure.
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Point of Sale Installation & Support
Our team is well-versed in many of the most popular point-of-sale systems. Whether you're rolling out a new system and need installation help or support for your 200+ unit organization, Newgentek is your trusted partner.
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Audio/Video Design Installation & Support
Audio and ambiance is an important part of any hospitality or retail environment. Our team can design, install and support an easy-to-operate Audio/Video system that keeps your guests engaged and ensures the vibes are perfect!
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Helpdesk Services
Our installations are designed from the ground up to be supported. For our customers who require uptime and support, our helpdesk is standing by to help your team.
We can provide support plans to fit your budget and requirements with the ability to dispatch technicians around the country. -
New Opening Support
Our team has opened hundreds of units in a year for our customers around the country. We are an extension of your team, ensuring your restaurant, hotel, and retail establishment is 100% ready to go-live on opening day.
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Technology Deployments & Rollouts
Whether its a 200 store point-of-sale rollout, or adding kitchen display systems across your entire brand, our team can develop, manage, and support your projects on-time and within budget.