NEWGENTEK BLOG

Managed Services - Workplace Technology - Outsourced IT Support

Lauren Mooser Lauren Mooser

Our Values

At Newgentek, customer success is at the center of everything we do.

We are customer focused

Our promise to our customers is to stay focused on their success. We consider current and future IT needs to recommend the technology that will transform their business and drive success.

We are passionate

We are responsible for the solutions that help others get work done. Our drive, dedication, core values and love for the industry motivates us to do what we do each day. We don’t want to just coexist in the market, we want to be the best.

We are innovative

We provide systems and solutions in a constantly evolving space, where our thoughtful and forward-thinking approach is what sets us apart. We celebrate curiosity and creativity to encourage our team to become independent, innovative problem solvers.

We believe in shared success

We are successful as an organization when we improve the lives of our employees and their families. We invest heavily in employee development because we believe in a working environment that promotes loyalty and a better quality of life.

Integrity is essential

We believe in fair and transparent business. Building and maintaining trust with our customers, employees, and vendors is the cornerstone to our success in forming lasting partnerships. This contributes not only to the success of our customers, but the good of Newgentek.

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Lauren Mooser Lauren Mooser

Workplace Technology Customer Journey

Workplace technology is the infrastructure, hardware, and software your employees use to communicate at work. Our solutions keep your employees connected and collaborating. It starts by ensuring your offices and workplaces have scalable, secure, and supportable infrastructure including cabling, conference rooms, huddle spaces, wireless infrastructure, and VOIP phones.

Whether it’s a new office build or improving upon your existing space, we’ve worked with our customers to design innovative, functional spaces that keep your employees collaborating effort free. Our process ensures that you get a solution that works for you and your business, backed by maintenance and support to keep your team connected and collaborating.

Contact us today if interested in learning how we can build or improve your existing space.

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Lauren Mooser Lauren Mooser

Tampa Bay Business Journal Fast 50 Sponsor Panel

Chon Nguyen, CEO of Newgentek, participated in a short panel discussion with other sponsors of the 2020 Tampa Bay Business Journal’s Fast 50 - Fastest Growing Companies. Chon, along with Angel Gonzalez of CenterState Bank and Gretchen Whalen of CLA (Clifton Larson Allen) and moderator Ian Anderson, publisher of the Tampa Bay Business Journal, discussed shared challenges for fast growing companies, some of the tangible and intangible obstacles you'll face in the beginning and how to find support, execute and be flexible along the way.

Watch the full 8-minute panel here!

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Lauren Mooser Lauren Mooser

Newgentek Founder & CEO Chon Nguyen joins board of Tampa Bay EDC

Chon Nguyen, founder and CEO of Newgentek, a Tampa-based technology solutions and support provider, has joined the Board of Directors of the Tampa Bay Economic Development Council.

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Newgentek became an EDC Investor at the Gazelle level in 2018 and Nguyen has been a featured entrepreneur on the Make It Tampa Bay talent attraction website. The Tampa Bay EDC also previously assisted Nguyen with a business expansion of Newgentek.

“We are excited to welcome Chon as a board member of the Tampa Bay EDC. His expertise and commitment to our community make him a great asset to our leadership team,” said Craig Richard, president and CEO of the Tampa Bay EDC. “Having worked with our team on his own expansion project, Chon also understands firsthand how growing local companies can benefit from the support the EDC provides to growing businesses.”

A successful entrepreneur from a young age, Nguyen started an IT managed services business that is still growing today. His strong interest in the hospitality industry led him to develop a kitchen recipe solution software for multi-unit restaurants, and he also became a partner at The Proper House restaurant group. Nguyen founded Newgentek in 2017 to provide end-to-end, turnkey technology solutions for multi-unit operators, hospitality and enterprise markets.

Click here to read the full release.

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Lauren Mooser Lauren Mooser

Leave the technology to us

Are you making good technology decisions? Do you know what you are spending each month on IT and technology? Is your network and data protected?

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Having insight into your technology infrastructure will provide peace of mind and data to make solid technology decisions that affect your bottom line, productivity and better serve your customer base.

We'll analyze your technology stack and provide data for you to make confident IT decisions. We know how critical and intimidating these decisions can be and our team of seasoned tech analysts will empower you to select the right solution to fit your business.

Still unsure? Read new post, 5 reasons why outsourcing IT finally leaves you out of the technology game

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Ready to streamline and simplify? To learn more on how Newgentek can help you build a better, more secure technology strategy, click here.

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Lauren Mooser Lauren Mooser

Newgentek by the Numbers

Technology continues to evolve and is an essential part of any business. Whether you're planning a new office build, modernizing conference and meeting spaces, or just need day to day technology support. Newgentek's team can assess your company's needs and provide technology strategy and solutions to drive your business forward. 

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At Newgentek, we work with companies across all industries to support their growth efforts through reliable, secure, and scalable technology solutions. Our team can design, install, and support technology that supports you and your team so you can focus on growing your business. 

Newgentek can help you build a better, more secure technology strategy.
Ready to learn more? Click here.

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Lauren Mooser Lauren Mooser

5 Reasons why outsourcing IT finally leaves you out of the technology game

Managed services providers and salaried IT employees around the globe consistently promise full technology strategy and support. Unfortunately, this often leaves small business owners still "in the technology game" by not being able to support systems and applications that fall outside the standardized desktop or server applications. Here are 5 reasons why outsourcing IT can finally leave you out of the tech game.

Managed service providers and salaried IT employees around the globe consistently promise full technology strategy and support. Unfortunately, this often leaves business owners still "in the technology game" by not being able to support systems and applications that fall outside the standardized desktop or server applications. What about your accounting application? The system that runs your production line? And workplace technology that allows employees to interact with fellow team members regardless of their location?

Here are 5 reasons why outsourcing IT can finally leave you out of the tech game… and that’s a good thing!

1. Focus solely on driving your business forward 

Let's face it, for most people and executives, IT and technology are not a core competency and there's definitely not enough hours in the day to troubleshoot on your own. Outsourcing IT to professionals with top skills and knowledge gives you the advantage to always stay ahead. No more struggling with tech issues or waiting on hold for the help desk, a simple call or message to the support team saves TIME and resources, giving you and your team the opportunity to focus on driving business forward. 

2. Talent for a fraction of the cost 

Outsourcing gives you access to top technology professionals in the field with the ability and accuracy you require at a much lower cost. You'll have direct access to a team of trained and certified technicians across multiple technologies that you can rely on to help you make the right decisions and solve issues just as quickly as they arise. 

3. Significant and predictable savings

The savings you'll notice to your bottom line for operating expenses will be significant. You'll know exactly what you'll be spending each month as costs will be consolidated and transparent.. No unexpected bills, no surprises, or the need to bring in additional tech specialists. 

4. Peace of mind - get the help you need

Security concerns and cyber attacks keeping you up at night? Rest assured, there's a team of professionals actively monitoring your data and network to ensure you are always protected. And in the case your business experiences an attack, there's quick and seamless remediation and support that is available and ready to help. The outsourced IT team is prepared to help walk you through the process and get you back up and running safely, securely and quickly. A single call or message can allow you and the rest of your team to get the help they need when you need it.

5. Technology life cycle - knowing exactly when hardware will need to be refreshed is key! 

Technology has evolved and the days of aging hardware, slower systems and extremely frustrated users will be a thing of the past. The technology professionals will ensure your systems are connected, working correctly and upgraded when needed. You'll get access to the latest technology and hardware from experts who are actively deploying, installing and maintaining your system. 

Outsourcing IT is not for every business, but having active technology specialists available for you and your team to rely on will help your team perform more efficiently without the headache and time you'd waste trying to solve the problem. 

To learn more on how Newgentek can keep you out of the tech game and help you build a better, more secure technology strategy, click here

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Lauren Mooser Lauren Mooser

Congratulations Honorees of the 2020 Fast50

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As a proud sponsor of the Tampa Bay Business Journal's Fast50, we'd like to extend a big congratulations to the recently named Honorees of the 2020 Fast50! This is a list of the fastest growing privately held companies in Tampa Bay.

This year's honorees had a combined $1.8 billion in revenue in 2019, with 4,433 local employees and 8,094 total employees. Congratulations again and we'll look forward to seeing you at the event! 

3D Solar
A-LIGN
AG America Lending
Alakai Defense Systems Inc.
Beneficial Blends LLC
BodyHealth.com LLC
Boomerang Transportation LLC
Broadstaff LLC
Burgess Civil LLC
CALLPASS
College Hunks Hauling Junk and Moving
Commercial Acoustics
DART Tech Inc.
Efficient Home Services
Elite Insurance Partners
Emerald Engineering Inc.
Ensurem
FASTer Way to Fat Loss
Happy's Home Center
Healthcare Solutions Direct
Identity Fusion Inc.
KnowBe4
Lightspeed Voice
LoanFlight Lending
Marketopia LLC
MAS Global Consulting LLC
Matcon Construction Services
Olympus Pools
Park & Eleazer Construction
Permacast LLC
Pinnacle Home Care
Pitisci & Associates LLC
Power Design
Pure Air Control Services Inc.
Roger West
Sextant Marketing 
Skyway Capital Markets
Solar Source
Source 1 Solutions
Sourcetoad
Spathe Systems
Spectrio
Squaremouth Inc.
TeleVoIP's
The Hoth (Next Net Media LLC)
The Lunz Group Architects
TLR Group
Vantagepoint ai
Vector Solutions
XS Supply

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Lauren Mooser Lauren Mooser

Commercial Integrator's top 40 Influencers Under 40

Chon Nguyen, CEO of Newgentek, named CI Influencers Top 40 Under 40. This is the 7th collection of young stars in the IT & AV installation industry where they highlight those who make a difference for their companies even in turbulent times.

View the full list here

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Lauren Mooser Lauren Mooser

Newgentek named 2020 Rising Star by Commercial Integrator

Newgentek named 2020 Rising Star by Commercial Integrator! Rising Stars show how smaller integration firms can use the right strategy and solid practices to lead to bigger numbers, more projects and continue to become prominent players in the AV industry.

"We've been successful by establishing strong relationships with like-minded companies that are providing complementary services (furniture, architects, interior designers,etc.) and have quickly built a great reputation," says Chon Nguyen, CEO of Newgentek.

In addition to the 2020 Rising Stars, Newgentek also won an award as the Tampa Bay Chamber Small Business of the Year (startup) and Nguyen was a recent Tampa Bay Business Journal 40 under 40 honoree.

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